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We are dedicated to supplying the UK business market with highly competitive voice, data and internet products and solutions - combined with professional and individually tailored project management and consultancy services.
We install all types of connectivity whether the requirement is for simple business broadband, BT lines or bespoke network design. We supply telephone systems from all the major manufacturers – new and refurbished – you can buy, lease or rent all of our systems. All of our installations are carried out by fully qualified accredited engineers, backed up by warranties and maintenance contracts – full staff training is given and ongoing support is our watchword.
Outbound calls, monthly billing of BT line rentals, BlackBerrys and mobiles all form part of our portfolio. We promise to do our best to look after you - not just through supplying our products and services but by always being there to help and support your business. Whenever you need advice, our independence and knowledge of your business infrastructure are a great asset.
"In a competitive market we believe we have stolen a march on our competitors by squaring up to our customers’ hunger for supplier accountability. Our high level of expertise delivers full integration of customers’ business telephony and by forming close working partnerships with our customers we achieve harmony throughout our business.”
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Customer Service
We see ourselves as part of our customer’s team; by forming long term relationships with our customers we provide a resource which enables the business infrastructure to work more efficiently and leaves the customer free to focus on its core business.
Whether your priority is to reduce costs, improve quality of service and reliability, streamline existing piecemeal services, reduce risk by managing change, or to maintain a competitive edge, we will listen to your requirements and do our best to help you achieve them.
We believe that all too often there is a shortfall in the customer’s experience - between identifying and ordering a telecommunications product and its satisfactory implementation.
No matter how small or large the project, we have learnt over the years that a product does not become a solution until the customer is fully provisioned and happy with the result.
Our business therefore is targeted on customer satisfaction – We see pleased customers as our greatest asset, and as a better measure of our success than sales figures. To achieve this we keep a dual focus: on the competitivity of both technology and price and on the professional way in which we deliver the product to our customer.
Crucially our team are deliberately drawn from both sides of the fence – from very experienced telecommunications and engineering backgrounds and from highly respected UK business people who know what it is like to sit on the customer’s side of the desk. This combination of expertise ensures we deliver what our customers actually have a requirement for, and not just what we think we’d like to sell them!
We will make you a promise: we will undertake to find the best solution we can for you, delivered at a competitive price and to a standard that will enable us to maintain an ongoing relationship with you – we want to be proud of the work we do for you.
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Call 0844 902 4880 for more information.
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Telephone Systems 